Request Information About an Outstanding Complaint

  • Person submitting this form.

  • Our new A-F rating model takes into account a number of factors and without some background information your complaints may be overshadowed by the lack of information we have. Your company should also be very active in keeping your complaint status all in the resolved category to obtain the most benefit of the complaint information that impacts your rating.
  • If you do not have a company e-mail address, you will also need to fax your request on company letterhead to 713-867-4947. We need your request to receive the complaints in writing only, on company letterhead, and signed by the principal of the company.

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  • My vendors have checked my record.
  • I heard about my complaints from a client.
  • Some of my contact information is incorrect.

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.